WorkSkills: Steps to Your Success Management Development Customer Service Transitioning to Supervisor Computer Training Center Web-Based Online Classes Personal Efficiency Program Economic Development Links Staff

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The web-based and online computer course information is now on the CommunityPrograms.Net web site.

Smart Business Plans. Customized solutions targeted at business results... Training and consulting directly supporting your objectives... The Institute for Professional Development ensures your people have the skills to carry out your vision. We can help you: Link performance to organizational strategies Manage time and resources Solve problems and make decisions Motivate and support others Lead and work on teams Exercise personal leadership Versatile Flexible modules fit your organization's work schedule. Weekdays, weekends, or evenings, we'll schedule workshops at convenient times and locations for your company. Value Target your training dollars. Choose selected modules tailored to meet your business goals. Save on time, travel and lodging. Spend your training dollars locally. Expertise Industry experts and certified instructors deliver curriculum and support services designed to address your business goals. Performance Results A front-end analysis determines training and non-training services designed to enhance productivity. Training is linked to employee performance requirements. Newly acquired skills are obtained and can be used immediately on the job. ^ Return to top of page. WorkSkills: Steps to Your Success Managers in every industry are facing a growing dilemma: Many people entering today’s workforce lack the fundamental business and interpersonal skills needed to be effective in their jobs. In fact, even experienced line and staff support employees often lack the critical skills necessary to cope with today’s changing work environment, overcome obstacles and solve problems in a way that leads to positive outcomes for them and for the organization. Managing Life Outside of Work: Handling Emergencies and Resisting Temptations Defusing Emotionally Charged Situations Getting the Information You Need Speaking with Confidence ^ Return to top of page. Management Development Team Building and Group Facilitation Diversity Strategic Planning and Goal Setting Conflict Resolution and Problem Solving Train the Trainer Communication Skills ^ Return to top of page. Customer Service A skills-based program designed to give employees the principles involved in building an effective customer service team. ^ Return to top of page. Transitioning to Supervisor Help your employees make a smoother transition to a first time supervisor position by acquiring the skills they need to be successful. ^ Return to top of page. Computer Training Center Stay competitive with the highest-quality, hands-on instruction that will keep your business on the leading edge of constantly changing technology. Our instructors combine extensive computer knowledge and business backgrounds to bring practical applications to all of our workshops. All types of software programs are taught and we offer training in our lab or yours. The web-based and online computer course information is now on the CommunityPrograms.Net web site. ^ Return to top of page. Web-Based Online Classes New courses are offered throughout the year, including Adobe PhotoShop Basics, Introduction to the Internet, and Grant Writing. Training is formatted to fit your schedule at home or at work. Lessons are supplemented by interactive quizzes, assessment, tutorials, and online discussion. The web-based and online computer course information is now on the CommunityPrograms.Net web site. ^ Return to top of page. Personal Efficiency Program (PEP) An effective approach to work management. Change work habits Create a system to manage paper Gain and keep control of electronic files ^ Return to top of page. Economic Development Links* Arroyo Grande Chamber of Commerce Atascadero Chamber of Commerce Cayucos Chamber of Commerce City of Arroyo Grande City of Atascadero City of San Luis Obispo Economic Development Program Cuesta College CommunityPrograms.Net Economic Vitality Corporation of San Luis Obispo County Los Osos/Baywood Park Community Morro Bay Chamber of Commerce Paso Robles Chamber of Commerce Paso Robles Downtown Pismo Beach Chamber of Commerce San Luis Obispo Chamber of Commerce San Luis Obispo Downtown Association South Central Coast Small Business Development Center Templeton Chamber of Commerce * These links will take you to a site outside the Cuesta College web server. Cuesta College has no control over the content or availability of these sites. ^ Return to top of page. We're Here When You Need Us. As a part of Cuesta College, The Institute for Professional Development is a permanent part of the community. Count on us to help you meet your long-term business goals. For more information contact any member of the Institute for Professional Development Cuesta College Staff at (805) 541-0924. Office hours are 8 a.m. to 5 p.m. Monday through Friday. Staff Ed Pearce, Dean of Instruction Community Education/Recreation/Public Events and Economic Development epearce@cuesta.edu (805) 546-3121 Genene Boldt, Director Institute for Professional Development gboldt@cuesta.edu (805) 541-0924 ^ Return to top of page. In October of 1998 PG& E awarded a grant to the Cuesta College Institute for Professional Development to determine the feasibility of a non-profit support center in our county. Dr. Jan Schmuckler of Schmuckler Consulting in Oakland was hired to work together with the Collaboration Forum Planning Committee to design and conduct the feasibility study survey, and the report "San Luis Obispo Non-Profit Support Center Feasibility Study 1998-99" has now been published.

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