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Current
Employee/Department Phone
Directory
Printable PDF of Employee
Directory
Printable PDF of
Department Directory *You will need Adobe Acrobat
Reader to access this file.
Click
here to download Acrobat Reader now. |
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USER'S
GUIDE TO VOICE MAIL
Voice
Mail Options
Phone
Commands
Single/multi functions
Please use these guides as a handy reference for accessing your
voice mail features.
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Accessing
Your Subscriber Mailbox
- On Campus (from an extension other than yours)
Please note: staff with 9000/7000 voice mailbox
numbers must use the following directions in order to access
their mailboxes
- Dial 3111 then press * plus #.
- Enter your mailbox number or 9000/7000 number (your
extension or voice mailbox number).
- Enter your security code and follow the prompts. (The
first time you access your mailbox, your security code
is 0000).
- On Campus (from your extension) (9000/7000 numbers see
above).
- Dial 3111.
- Enter your security code and follow the prompts. (The
first time you access your mailbox, your security code
is 0000).
- Off Campus
- Dial 546-3111 (CallXpress voice mail number) and
press # while listening to the message.
- Enter your mailbox number (your extension or voice
mail box number).
- Enter your security code and follow the prompts. (The
first time you access your mailbox, your security code
is 0000).
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Changing Your
Security Code
- Access your mailbox as described above.
- Press 3 to access Phone Manager.
- Press 1 to access the Personal Options menu.
- Press 4 to change your security code.
- When prompted, enter a new security code (four numbers)
followed by the # sign.
- Listen to CallXpress repeat the security code that you
just entered and follow the prompts to save, delete, or
re-do.
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Recording Greetings for Your
Mailbox
- Press 3 to access Phone Manager.
- Press 1 to access the Personal Options menu.
- Press 3, choose your option, and listen to the prompts.
- After recording your greeting, you can:
- Press 6 to review your greeting.
- Press 4 to discard your greeting and start over.
- When you are satisfied with the recording, press 5 to save
it.
- Press * twice to exit Phone Manager.
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Transferring Calls
- Press the transfer button, dial 3100, and wait for voice
mail to answer.
- Press the number 8 during the voice mail message, dial the
extension you are transferring to and hang up immediately.
Single/multi
functions
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Transferring Voice Mail Messages
to Another Extension
- While listening to the message, press 2.
- Dial in the extension - follow the prompts.
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PLEASE NOTE: The first
time you access your mailbox, i.e., before you have set up
your security code and recorded your greeting, your security
code will be 0000.
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