E-mail policy

Email is the standard method of communication used by the Financial Aid Office (FAO) at Cuesta College. We will contact you only through your Cuesta email address, with only one exception: the first email regarding the results of your FAFSA will be sent to the email address you submitted on the FAFSA. All FAO communication will be directed to students, not their parents, as it is the student's application for financial aid.

It is your responsibility to check both your email and, even more importantly, your financial aid status on the myCuesta portal.  Additional student requirements, resolution of data conflicts, and status of financial aid awards are posted on the myCuesta portal on a regular basis


Confidentiality of Information

We are aware that some parents assist their sons/daughters to complete forms and navigate the process of applying for financial aid. According to the Family Educational Rights and Privacy Act (FERPA) and to ensure your privacy, your account will not be discussed with anyone else (this includes custodial parents, guardians or other family members or friends), unless you submit an authorization form allowing us to speak with them.