Supervision and Management Academy

Leading others to do a job well calls for a unique set of skills, knowledge and perspectives. In this series, you will learn essential skills and develop a new perspective based on solid supervisory theory to achieve success in managing people and tasks. Each 0.5 unit class is taught using experiential learning methodologies and designed to expand your level of skill whether you are a first time manager or have been supervising others for years.

 

Customer Service Academy

Cuesta College’s Customer Service Academy courses provide you with life skills needed throughout your career. Customer Service Academy conducts practical, hands-on training to enhance a business’ ability to gain and retain both customers and quality employees.

Earn a certificate by completing any 10 of the 13 courses for a total of 5 college-level units Cost: $23 per class (0.5 unit)+ $1 (one-time ASCC fee)+ health fee

Fall 2017 Courses and Locations:

North County Campus

NCC    CRN#73933    PDS178       Novo4              8AM-4:50PM                            DECISION MAKING AND PROBLEM SOLVING

NCC    CRN#73935    PDS179       Oct28               8AM-4:50PM                            TIME MANAGEMENT

NCC    CRN#73936    PDS181       Oct 14              8AM-4:50PM                            PROF  IMAGE: APPEARANCE/ETIQUETTE

NCC    CRN #73941   PDS183       Nov18              8AM-4:50PM                            IMPACT OF TECH ON COMMUNICATION

San Luis Obispo Campus

SLO    CRN#73915     PDS170      Novo4              8AM-4:50PM                             DEALING WITH CHANGE