Supervision and Management Academy

Leading others to do a job well calls for a unique set of skills, knowledge and perspectives. In this series, you will learn essential skills and develop a new perspective based on solid supervisory theory to achieve success in managing people and tasks. Each 0.5 unit class is taught using experiential learning methodologies and designed to expand your level of skill whether you are a first time manager or have been supervising others for years.

We are also pleased to be offering Project Management Fundamentals for the first time!  Project Management Fundamentals provides students with an overview of the concepts, tools, techniques, and results of successful project management. Using hands-on learning activities, this 1.0 unit course investigates the role and responsibilities of the Project Manager and introduces the student to the steps involved in planning and managing a project from beginning to end!

 

Customer Service Academy

Cuesta College’s Customer Service Academy courses provide you with life skills needed throughout your career. Customer Service Academy conducts practical, hands-on training to enhance a business’ ability to gain and retain both customers and quality employees.

 

 Customer Service Certificate of Specialization

Add to your resumé by graduating from Cuesta with a Customer Service Certificate of Specialization! Choose 10 courses from the above list (5 credits total)! 

 

Please contact Career Connections at (805) 546-3252 for more information!