How to Get What You Want - an Effective Communication and Conflict Transformation Course
People driving you crazy? They won't if you have the skills of a communication ninja, knowing how to deal with difficult people and situations, transforming conflict into cooperation, and bad feelings into positive relationships. This course will teach you what you need to know and give you a chance to practice. Everything you learn is applicable in your personal and professional life, from family members, to co-workers, clients, and even strangers you meet. This is especially helpful if you manage people or work with demanding clients.