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  1. Cuesta College Home
  2. About Cuesta
  3. List of Departments
  4. Information Technology

Cuesta Tech FAQ (for Cuesta employees)

+Toggle d9e174 AccordionI can't login, how do I unlock/reset my Cuesta password and/or update my Cuesta account information?

 Please refer to the Manage your Cuesta Account handout for step by step directions. 

+Toggle d9e174 AccordionHow do I add a printer?

Please refer to the Add a Printer handout for step by step directions. 

+Toggle d9e174 AccordionHow do I connect to Wi-Fi/email on my phone/mobile device?

Please choose one of the following, according to the type of device your have, for step by step directions:

  • Email Set up for Android Devices
  • Email Set up for Apple iOS Devices
  • Wi-Fi on Android Devices
  • Wi-Fi on Apple iOS Devices

+Toggle d9e174 AccordionHow do I clear my cache?

When returning to a recently visited website, your browser often displays the information stored in cache. Although this can eliminate the time taken to re-download from a site, at times it can cause browser errors. Clearing the browser cache will help to guarantee a fresh download to the webpage, and may fix browser errors. 

Please refer to the Clear you Browser Cache handout for directions on how to clear your cache. 

+Toggle d9e174 AccordionWhy is my computer taking so long to start up and why is it running so slow lately?

In order to keep Cuesta computers working proficiently, the IT department frequently pushes out updates to your computer. If your computer does not get rebooted on a regular basis, the updates can get backed up and may cause your computer to run slow. 

To ensure you keep a clean computer we suggest that you reboot your computer at the end of each day/shift, as opposed to signing out/logging off or shutting down. 

Rebooting your computer is also a good trouble shooting technique when you are experiencing a computer issue. If your computer is backed up on receiving updates it may require more than one reboot. 

If your computer is taking a long time to start up, it may be receiving a recently deployed update, please try to be patient and give the computer the time it needs. However, if you are rebooting regularly, long start up times should only be an occasional occurrence, so please reach out to IT, by placing a work order, if you continue to experience slowness on a regular basis.  

 

 

Information Technology

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    • Add a Printer
    • Banner
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    • Outlook Email
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Computer with monitor and keyboard

Employee Tech Support

Need Tech help? Submit an IT work order.

»

IT Support

  •  Room: 3180
  •  Phone: 805-546-3248
  •  Email: usersupport@cuesta.edu

Campus Locations

San Luis Obispo Campus

San Luis Obispo Campus

Physical Address:
Highway 1, San Luis Obispo, CA 93405

MAP »

Mailing Address:
P.O. Box 8106, San Luis Obispo, CA 93403-8106

(805) 546-3100

North County Campus

North County Campus

2800 Buena Vista Drive
Paso Robles, CA 93446

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(805) 591-6200

South County Center

South County Center

Arroyo Grande High School Office, Rm 913
Corner of Orchard St. and W. Cherry Ave.
Arroyo Grande, CA 93420

MAP »

(805) 474-3913

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