Appointments

Our personal therapy services support students in their academic success and personal development. Our services are personalized, confidential and do not transfer with academic records. Click here to learn more about our therapy services.

• If this is a crisis please call us at 805 546-3171 during office hours. After office hours please call the SLO Hotline for 24-hour suicide and crisis support (805) 783-0607, National Suicide & Crisis LIFELINE: 988  or text "courage" to 741741. If this is an emergency, please dial 911 or go to the nearest emergency room.
• If you need special accommodations, a translator or an interpreter, please let us know in advance by email or phone.
• Por favor, avísenos si necesita soporte bilingüe (español / inglés). Uno de los miembros de nuestro equipo se comunicará con usted por correo electrónico o teléfono para programar su cita.

In-person appointments available in San Luis Obispo Campus only Monday-Thursday

 

Telehealth appointments available Monday-Friday

Mental Health Intakes or First-Time Appointments

1. At the top is the green banner to access the Cuesta Student Health portal, or in the browser type: https://cuesta.studenthealthportal.com and log in using your student credentials.
2. At the top, click Appointment scheduling, view appointments if you want to check your current appointments, or schedule an appointment if you want to find a new one.
3. If you have a Medical Emergency or experiencing a mental health crisis, please do not use the On-line System and follow the directions on the terms of service prompt. Let's click "accept the terms of service".
4. Select the Appointment Type: Mental health therapy
5. Select the Reason for Appointment: Mental health Intake SLO (In-person) or Mental Health Intake Telehealth (Zoom).
6. Choose the date range.
7. Select the provider's name and time that works best for you and confirm. 
8. Wait for the confirmation message and click PENDING FORMS.
9. Complete the required forms 48 hours prior to your appointment to avoid cancellation (Consent for Health Services, Crisis Prevention Cuesta College, Mental Health Intake Cuesta, HIPPA Cuesta College, and Communication Preferences).

Students may also explore the brief mental health therapy option with SLO hotline. This service is free and confidential.

Click for more resources

Follow-Up Appointments

1. Select the Reason for Appointment: Mental health Follow-Up SLO (In-person) or Mental Health Follow-Up Telehealth (Zoom).
2. Select the provider's name that is serving you, time, and confirm. 
3. For follow-up appointments, you do not need to fill out intake forms again unless you need to update or change information, or it has been more than 1 year. Remember, forms for Mental Health appointments are different to Nursing consultation forms. If you are looking for a different form, please check out the section below, or explore our related links to learn more about our services, Cuesta Campus well, wellness central on canvas, health resources, news and events, and more.

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

Email: studenthealthcenter@cuesta.edu
San Luis Obispo: Building 3100, Room: 3150 | Phone: (805) 546-3171
Hours: Monday-Thursday: 8:30am-4:30pm | Friday: 9am -1pm (Virtual appointments only)
NC Paso Robles: Building: 1000 Room: 1013 | Phone: (805) 591-6201
Hours: Tuesday and Thursday: 8:30am-5:00pm 

Our clinic provides services for assessment, examination and simple treatment of short term, acute illness and minor uncomplicated medical problems, reduced cost antibiotic prescriptions and home care instructions. If a condition requires more than one evaluation and one follow-up visit, the patient will be referred to outside medical agencies. Click here to learn more.

• Note: The process for immunization review, Tuberculosis Risk Assessment, and TB tests are different. Please see the next sections.

• If you need special accommodations, a translator or an interpreter, please let us know in advance by email or phone.

• Por favor, avísenos si necesita soporte bilingüe (español / inglés). Uno de los miembros de nuestro equipo se comunicará con usted por correo electrónico o teléfono para programar su cita.

Appointments

1. At the top is the green banner to access the Cuesta Student Health portal, or in the browser type: https://cuesta.studenthealthportal.com, and log in using your student credentials.
2. At the top, click Appointment scheduling, view appointments if you want to check your current appointments, or schedule an appointment if you want to find a new one.
   If you have a Medical Emergency or experiencing a mental health crisis, please do not use the On-line System and follow the directions on the terms of service prompt.  Let's click accept the terms of service.
3. Select the Appointment Type Nursing Consultation SLO (San Luis Obispo Campus) or Nursing Consultation NCC (North County Campus)
4. Select the Reason for Appointment.
5. Choose the date range.
6. Select the provider's name and time that works best for you and confirm. 
7. Wait for the confirmation message and click PENDING FORMS.
8. Complete the required forms prior to your appointment to avoid cancellation (Consent for Health Services, Health History, HIPPA Cuesta College, and Communication Preferences). 

Note: For follow-up appointments, you do not need to fill out intake forms again unless you need to update/change information, or it has been more than 1 year. Remember, forms for Mental Health appointments are different to Nursing consultation forms. 

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

Email: studenthealthcenter@cuesta.edu
San Luis Obispo: Building 3100, Room: 3150 | Phone: (805) 546-3171
Hours: Monday-Thursday: 8:30am-4:30pm | Friday: 9am -1pm (Virtual appointments only)
NC Paso Robles: Building: 1000 Room: 1013 | Phone: (805) 591-6201
Hours: Tuesday and Thursday: 8:30am-5:00pm

TB Risk Assessment new hire- students:

This is a  telehealth appointment and is available on Tuesdays and Thursdays via Zoom.

1. The tb risk for a new hire is a Zoom consultation required by Human Resources and you will need to begin by completing the Release of Information form click here, allowing us to send your results to HR. This form must be completed prior to your Zoom consultation.
2. After completing the release form, and receiving confirmation from Adobe sign please save a copy.
3. At the top is the green banner to access the Cuesta Student Health portal, or click here: https://cuesta.studenthealthportal.com, and log in using your student credentials.
4. When you access the portal, at the top click "Document Upload", for document type please select the option "Authorization to release TB Risk results to HR" and upload your saved PDF (from step 2).
5. Now proceed to schedule an appointment with a nurse for a TB Risk Assessment-Telehealth using our Health Portal. 
6. At the top of the portal, click Appt. Scheduling, view appointments if you want to check your current appointments, or Schedule an Appoint. if you want to find a new one.
7. If you have a Medical Emergency or experiencing a mental health crisis, please do not use the On-line System and follow the directions on the terms of service prompt.  Let's click on accept the terms of service.
8. Select the Appointment type: "Nursing consultation NCC" (please select NURSING NCC even if your main campus is SLO, otherwise you will not find appointments available for telehealth)
9. Reason for Appointment: TB Risk Assessment-Telehealth.
10. Select the date range and click on the provider's name- time that works best for you and confirm. 
11. Your Zoom link will be available at the top of your health portal home page 15 minutes before your appointment. Check the section above: How to meet with your health provider at Zoom?

Cost: If you are a student enrolled in Cuesta College there is no charge ($0). 

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

TB Risk Assessment as a requirement for your program/class, volunteer or work off campus:

First you need to verify with your program if you need a TB Risk Assessment, a TB Skin test, or both.

This is a  telehealth appointment and is available on Tuesdays and Thursdays via Zoom.

This is a Zoom consultation. Please follow directions:

1. At the top is the green banner to access the Cuesta Student Health portal, or in the browser type: https://cuesta.studenthealthportal.com, and log in using your student credentials.
2. At the top, click Appt. Scheduling, view appointments if you want to check your current appointments, or Schedule an appointment if you want to find a new one (jump to step 7 If you have already scheduled an appointment).
3. If you have a Medical Emergency or experiencing a mental health crisis, please do not use the On-line System and follow the directions on the terms of service prompt.  Let's click on accept the terms of service.
4. Select the appointment type "Nursing Consultation NCC" (please select NURSING NCC even if your main campus is SLO, otherwise you will not find appointments available for telehealth)
5. Reason for Appointment: TB Risk Assessment-Telehealth.
   
6. Select the date range and click on the provider's name- time that works best for you and confirm. 
7. Wait for the confirmation message and click PENDING FORMS.
8. Please fill out the Communication Preferences Form and Consent for Services (also available in My Forms)
9. Your Zoom link will be available at the top of your health portal home page 15 minutes before your appointment. Check the section above: How to meet with your health provider at Zoom.

Cost: If you are a student enrolled in Cuesta College there is no charge ($0)

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

A TB skin test requires 2 or 4 visits (for 2 steps Tb skin test) with a health care provider.
On the first visit the test is placed; on the second visit the health care provider reads the test.

The TB skin test is performed by injecting a small amount of fluid (called tuberculin) into the skin on the lower part of the arm.
A person given the tuberculin skin test must return within 48 to 72 hours to have a trained health care worker look for a reaction on the arm.
The result depends on the size of the raised, hard area or swelling.

Cost: $10 for Cuesta College Students (cash, check or charge to student account)
 
TB Skin test appointments are currently limited. Please contact us to schedule your in-person consultation:

Email: studenthealthcenter@cuesta.edu
San Luis Obispo: Building 3100, Room: 3150 | Phone: (805) 546-3171
Hours: Monday-Thursday: 8:30am-4:30pm | Friday: 9am -1pm (Virtual appointments only)
NC Paso Robles: Building: 1000 Room: 1013 | Phone: (805) 591-6201
Hours: Tuesday and Thursday: 8:30am-5:00pm

This is a Zoom consultation. Please follow directions:

1. At the top is the green banner to access the Cuesta Student Health portal, or in the browser type: https://cuesta.studenthealthportal.com, and log in using your student credentials.
2. At the top of the health portal you will find the option "Document Upload", for document type please select the option "Immunizations" and upload all your documents (vaccine records).
3. To schedule your appointment please click "Appointment scheduling", view appointments if you want to check your current appointments, or "Schedule an Appointment" if you want to find a new one (jump to step 8 If you have already scheduled an appointment).
4. If you have a Medical Emergency or experiencing a mental health crisis, please do not use the On-line System and follow the directions on the terms of service prompt.  Let's click on accept the terms of service.
5. Select the appointment type "Nursing Consultation NCC"  (please select NURSING NCC even if your main campus is SLO, otherwise you will not find appointments available for telehealth)
6. Reason for Appointment:  "Immunization review- Telehealth",  and select the date range.
7. Click on the provider's name and time that works best for you and confirm. 
8. Wait for the confirmation message and click PENDING FORMS. Please fill out the Communication Preferences Form and Consent for Services (also available in My Forms).
9. Check this section below to learn How to meet with your health provider at Zoom?
10. Your Zoom link will be available at the top of your health portal home page 15 minutes before your appointment.

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

How to meet with your health provider on Zoom?

The Student Health Center is currently offering telehealth services. Your Zoom link will be available at the top of your health portal home page 15 minutes before your appointment.

To access: https://cuesta.studenthealthportal.com, and log in using your student credentials.

Click  "start your meeting now" and meet with your healthcare provider.

If it is an in-person appointment, you will also receive a notification confirming the time, location, and safety recommendations.

Helpful links: 

Tutorial: How to navigate the Student Health Portal

Tutorial: Cómo usar el portal de salud para estudiantes

Sexual and reproductive health services are also available to schedule online, If you are looking for a different service that is not available here on the student health portal please check our website or contact us by email or phone. 

Email: studenthealthcenter@cuesta.edu
San Luis Obispo: Building 3100, Room: 3150 | Phone: (805) 546-3171
Hours: Monday-Thursday: 8:30am-4:30pm | Friday: 9am -1pm (Virtual appointments only)
NC Paso Robles: Building: 1000 Room: 1013 | Phone: (805) 591-6201
Hours: Tuesday and Thursday: 8:30am-5:00pm

The student health portal will let you cancel your appointment online 24 hour hour before your meeting. How:

Log in to the portal using mycuesta credentials: https://cuesta.studenthealthportal.com
Go to appointment scheduling, view appointments, upcoming, and you will see the option to cancel. 
If you try to cancel in less than 24 hours, the system will not allow you to do it online. Call us at 805 543317 or send an email to studenthealthcenter@cuesta.edu

Note: Mental Health Therapy appointments are in high demand; because of this, a 24-hour notice is required to cancel an appointment. This allows us to serve as many students as possible. Not showing up for an appointment is considered a cancellation. Less than 24 hours notice requires the completion of an appeal form available on the home page of the student health portal.

To access: https://cuesta.studenthealthportal.com, and log in using your student credentials.

At the top click My profile and select:

Images for safety plan, uploaded documents, medical results, patient letters, authorizations or referrals.

My Chart for medical history and intake forms review.

1. Visit our virtual lobby available on our website. You’ll have the opportunity to interact
with one of our team staff during specific hours.
2.Use the option to ask a nurse, also available on our website.
3. Check our health resources: We have compiled this collection of campus, community and online resources to help students find safe and reliable information related to health and wellness. Click the links on the left sidebar to take you to specialized information. Some links will take you to sites outside the Cuesta College web server and Cuesta College has no control over the content or availability of these sites.
4. Explore our Educational Repository: Digital, educational, communicative material to promote health and well-being among the Cuesta Community, or Follow us on social media on Instagram/Facebook @cuestahealthcenter for educational information, tips, advice, events and updates.

Please contact our office to request the following forms, if needed:

Telehealth services Form: Consent to receive TeleHealth services with the Student Health Center (SHC) staff and providers.

Consent for Minors Waiver: If you are a student and are under the age of 18 this waiver must be filled out prior to any physical or mental health appointments at the Health Center. 

Authorization to Release or Disclose Patient Information: All appointments at the Health Center are confidential, however, if you would like to release information about your sessions and appointments to someone or an entity this waiver must be filled out.

Translator or interpreter authorization: Students may request a translator/interpreter to be present during their in-person and/or virtual sessions with health providers so that they may communicate effectively. 

Acknowledgment of Confidentiality by Translator/Interpreter: Translators and interpreters must sign this form prior to the appointment to ensure that patient information remains confidential.

Appeal form for mental health therapy: Not showing up for an appointment is considered a cancellation. Less than a 24-hour notice requires filling out an appeal form.  Please review our policy.

Authorization to release TB Risk results to HR: The tb risk for a new hire is a Zoom consultation required by Human Resources and you will need to begin by completing this form allowing us to send your results to HR.

NEAT Intake Forms: If you are scheduling an appointment with our Nutrition Education Action Team, please bring these forms filled out to the Health Center no later than 48 hours before your appointment.  

Student Accident & Injury Report: In the event of an accident, injury or illness on campus, a student report must be submitted to the Student Health Center within 48 to 72 hours. The report should be filled out by the faculty or staff member who was advising the student during the time of the accident or injury before being turned into the Health Center. Once that report is submitted the student can begin to fill out paperwork for supplemental Student Accident Insurance at the Health Center. 

Accident Reporting and Insurance: Cuesta College has limited supplemental Student Accident Insurance for injuries sustained during school-related accidents and activities. If you have other medical insurance coverage, all benefits under that policy must be fully utilized before the Student Accident Insurance policy applies. The Student Accident Insurance company will determine the eligibility of all submitted claims. It is the student’s responsibility to be evaluated, and fill out insurance paperwork at the Student Health Center within 72 hours.

Health Insurance information and more resources available here

Mental  Health  Therapy  appointments are in  high  demand;  because of  this,  a  24-hour  notice  is required to  cancel   an appointment.  This  allows  us  to  serve as many  students as  possible.  Not showing  up  for  an appointment  is considered  a  cancellation.  Less than  a  24-hour  notice  requires  filling  out  an  appeal form. 
Our  policy  is  as  follows:  

• The 1st  cancellation  that  is  less  than  24  hours  will  require  filling  out  an  appeal  form  in  order  to reschedule.  You  may reschedule  at  the  time  you  turn  in  the  appeal  form.
• The 2nd  cancellation  that  is  less  than  24  hours  will  require  turning  in  an  appeal  form  and waiting  for  the  therapy staff  to  review  and  sign  the  form.  They will  decide  if  you  may reschedule.  This  may take  up  to  2  days  for approval.
• The 3rd  cancellation  that  is  less  than  24  hours  will terminate  your  ability  to  receive  Health Center  Therapy Services  for  the  remainder of  the  semester.  You  will  receive referrals  to  lowcost  services  in  the  community in  the  event  that  you  are  ineligible  for  services  at  Cuesta College.