Virtual Lobby
Looking for assistance with General Questions, Application, Financial Aid, Counseling?
Receive online support via our Live Chat. Through Live Chat you can text and/or video chat with an Enrollment Success Specialist or a Financial Aid Specialist.
Live Chat, Zoom and Cuesta Connect Virtual Lobbies will function on any laptop or smart phone. We highly encourage the use of a computer or laptop for Zoom meetings to ensure the best possible service.
How to access Live Chat?
Click the image at the bottom left hand of the screen and type the words "LIVE or LIVE PERSON" and hit enter to begin chatting with an Enrollment Success Specialist or a Financial Aid Specialist.
In-Person service hours can be located on the respective department web pages under Current Students header.
Department Virtual Lobby Information
Virtual Services Available:
- Monday and Thursday, 8:00 a.m. to 5:00 p.m.
- Tuesday and Wednesday, 8:00 a.m. to 6:00 p.m.
- Friday, 9:00 a.m. to 5:00 p.m.
*Enter LIVE or LIVE PERSON in the Questions? Ask Cougie window**
Visit the Enrollment Services website for more information and important forms
Virtual Services Available:
- Wednesday, 1:00pm - 2:00pm
- Friday, 9:30am - 10:30am
Connect with Career Connections via Zoom
Virtual Services Available:
- Monday - Thursday, 11:00am - 3:00pm
Visit the Career Connections website for more information.
Connect with EOPS/CARE & CalWORKs
Virtual Services Available:
- Mondays and Thursdays: 8:00am to 5:00pm
- Tuesdays and Wednesdays: 8:00am to 6:00pm
- Fridays: 9:00am to 5:00pm
Visit the CalWORKs, EOPS, NextUp Foster Youth and CARE websites for more information
Virtual Services Available:
Monday - Friday: 8:00 AM - 4:30 PM
*Enter LIVE or LIVE PERSON in the Questions? Ask Cougie window*
Visit the Financial Aid website for more information
Virtual Services Available:
- Monday - Thursday, 8:00am - 8:00pm
- Friday, 9:00am - 5:00pm
- CONNECT HERE
Visit the Library website for more information
Connect with Student Life and Leadership
Virtual Services Available:
- Friday, 9:00am - 11:00am
Visit the Student Life and Leadership website for more information.
Connect with the Student Success Center for questions regarding services, workshops, and support
Virtual Services Available:
- Monday - Thursday, 9:30am - 5:00pm
- Friday, 9:30am - 4:30pm
Virtual Tutoring Available:
- Tuesday - Thursday, 10:00am - 6:00pm
Visit the Student Success Centers website for more information
Virtual Services Available:
Monday - Friday: 8:00am - 4:30pm
*Enter LIVE or LIVE PERSON in the chat window*
Visit the Veterans Resource Center website for more information
Zoom Set Up and Virtual Office/Lobby Instructions - Select your Browser or Phone
- To start a video chat click the appropriate "CONNECT HERE" link.
- If nothing prompts from browser, select "Download and Run Zoom."
- Enter your full name as it is appears in Cuesta records and select "Join Meeting."
- Click "Join with Audio."
- You will join the meeting Waiting Room first. When an Enrollment Success Specialist is available they will add you to the meeting.
- You can communicate with staff by typing in the chat box or by simply talking.
- When you are ready to leave the session, click "Leave Meeting" in the bottom right corner.
- Download the Zoom app and open it when prompted.
- Select "Sign Up" and follow instructions to create account.
- If you already have an account you can simply enter your email address and password and select "Sign In."
- To start a video chat click the appropriate "CONNECT HERE" link.
- Select "call via device audio."
- Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video.
- You will join the meeting Waiting Room first. When an Enrollment Success Specialist is available they will add you to the meeting.
- When you join the meeting introduce yourself and let us know how we can help you.
- You can communicate with us by typing in the chat box or simply talking.
- Select "Close" if you wish to return to the video screen.
- When you are ready to leave the session, select "End" and then select "Leave Meeting."
- Download and open the Zoom app from the Apple Store.
- To start a video chat click the appropriate "CONNECT HERE" link.
- Select "call via device audio" if prompted.
- Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video.
- You will join the meeting Waiting Room first. When an Enrollment Success Specialist is available they will add you to the meeting.
- When you join the meeting introduce yourself and let us know how we can help you.
- You can communicate with us by typing in the chat box or simply talking.
- Select "Close" if you wish to return to the video screen.
- When you are ready to leave the session, select "End" and then select "Leave Meeting."
For a step by step Zoom Guide, click here.